Ted Ings' Fixed Ops Roundtable

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Ted Ings' Fixed Ops Roundtable The Fixed Ops Roundtable is where the automotive industry goes to stay ahead of the curve!

10/28/2026

🎥 THE POWER OF QUALITY VIDEOS

A great technician video can transform the customer experience, build trust, and drive service approvals!

Join Joe Shaker of TruVideo and Tully Williams of The Niello Company with Sarah Vantine and Ted Ings for a powerful conversation about the impact of Quality Tech Videos and VQA (Video Quality Assurance) in today's service departments.

Discover why video quality matters, how accountability drives results, and why getting it right can make all the difference in customer confidence, retention, and fixed ops performance!

🚀 DON'T MISS MISSION: FIXED OPS!
📅 November 16–20, 2026
🎤 200+ Industry Speakers | 80+ Panels
🌎 Completely FREE!

👉 Register FREE at FixedOpsRoundtable.com

10/24/2026

🚐 WHAT GOES INTO A MOBILE SERVICE VAN?

Connor Finnegan of Spiffy - On-Demand Car Care joins Steven Hackbarth of Northwood University for a look inside a fully equipped mobile service van at the Fixed Ops Roundtable® Pop-Up Event at Apple Tree Honda!

From the tools and equipment to the overall setup, Connor explains what it takes to bring automotive service directly to customers.

See how mobile service is creating new opportunities for dealerships!

🚀 NEXT UP: MISSION FIXED OPS!
📅 November 16–20, 2026
200+ Speakers | 80+ Panels | 5 Days | FREE!

Register at FixedOpsRoundtable.com!

10/23/2026

🚀 TRADE ACQUISITION: CREATING NEW OPPORTUNITIES!

How can dealerships use trade acquisition to their advantage?

Skyler Chadwick, Tully Williams, Micah Tindor, and Patrick Janes join Steven Hackbarth and Isabella Stephens of Northwood University for a mini-panel at the Fixed Ops Roundtable® Pop-Up Event at Cox Automotive Headquarters in Atlanta!

The group discusses trade acquisition strategies and how dealerships can better connect sales, service, and vehicle acquisition.

🚀 NEXT UP: MISSION FIXED OPS!
📅 November 16–20, 2026
200+ Speakers | 80+ Panels | 5 Days | FREE!

Register at FixedOpsRoundtable.com!

10/23/2026

GREAT LEADERSHIP STARTS WITH GREAT PEOPLE!

What makes a strong dealership team?

Mike Timpone, Fixed Ops Director at White Plains Honda, joins Isabella Stephens of Northwood University for a Mini Mic interview at the Fixed Ops Roundtable® Pop-Up Event!

Mike discusses the importance of leadership, building strong teams, and creating opportunities for employees to grow within the automotive industry.

It's all about the people who help move our industry forward!

🚀 NEXT UP: MISSION FIXED OPS!
📅 November 16–20, 2026
200+ Retail Speakers | 5 Days | FREE!

Register at FixedOpsRoundtable.com!

10/22/2026

🎤 BIG IDEAS. BIG VISION. REAL INNOVATION!

How is technology shaping the future of dealership operations?

Pete Carusone of Vision AST joins Steven Hackbarth of Northwood University for a Mini Mic interview at the Fixed Ops Roundtable® Pop-Up Event at White Plains Honda!

They're discussing emerging technology, smarter dealership operations, and how innovation is creating new opportunities throughout fixed ops.

🚀 NEXT UP: MISSION FIXED OPS!
📅 November 16–20, 2026
200+ Retail Speakers | 5 Days | FREE!

Register for free at FixedOpsRoundtable.com!

10/22/2026

PARTS eCOMMERCE IS BOOMING AT WHITE PLAINS HONDA!

How can dealerships use online parts sales to increase revenue?

Patrick Moore, Assistant Parts Manager at White Plains Honda, joins Steven Hackbarth of Northwood University for a Mini Mic interview at the Fixed Ops Roundtable® Pop-Up Event!

Patrick shares how parts eCommerce is creating new revenue opportunities, expanding their customer reach, and helping their parts department grow.

🚀 NEXT UP: MISSION FIXED OPS!
📅 November 16–20, 2026
200+ Retail Speakers | 5 Days | FREE!

Register at FixedOpsRoundtable.com!

10/22/2026

PARTS eCOMMERCE IS CHANGING THE GAME!

How is online parts sales creating new opportunities for dealerships?

Jensay Numa of RevolutionParts joins Isabella Stephens of Northwood University for a Mini Mic interview at the Fixed Ops Roundtable® Pop-Up Event at White Plains Honda!

They're discussing how parts eCommerce can help dealerships reach more customers, generate additional revenue, and grow their parts departments.

🚀 NEXT UP: MISSION FIXED OPS!
📅 November 16–20, 2026
200+ Retail Speakers | 5 Days | FREE!

Register for free at FixedOpsRoundtable.com!

10/21/2026

GREAT LEADERS BUILD GREAT PEOPLE!

What role does leadership play in building a successful dealership?

Ashley Lepczyk, Partner at White Plains Honda, joins Isabella Stephens of Northwood University for a Mini Mic interview at the Fixed Ops Roundtable® Pop-Up Event!

Ashley shares her perspective on the importance of strong leadership, teamwork, and creating a culture where employees have opportunities to grow.

It's a great reminder that successful dealerships are built around their people!

🚀 NEXT UP: MISSION FIXED OPS!
📅 November 16–20, 2026
200+ Retail Speakers | 5 Days | FREE!

Register at FixedOpsRoundtable.com!

10/21/2026

SALES ON THE FIXED OPS ROUNDTABLE®?

Patsy Onorino of White Plains Honda joins Steven Hackbarth of Northwood University for a quick conversation during our Pop-Up Event!

And of course, we couldn't leave without a special shoutout to Tully Williams!

🚀 NEXT UP: MISSION FIXED OPS!
📅 November 16–20, 2026
200+ Retail Speakers | 5 Days | FREE!

Register at FixedOpsRoundtable.com!

10/21/2026

🎤 GREAT TEAMS. GREAT CULTURE. GREAT LEADERSHIP!

What does it take to build a successful team at a dealership?

Eddy Santos, General Sales Manager at White Plains Honda joins Steven Hackbarth of Northwood University for a Mini Mic interview at the Fixed Ops Roundtable® Pop-Up Event!

Eddy shares his perspective on building strong teams, creating a positive workplace culture, and what makes White Plains Honda stand out.

🚀 NEXT UP: MISSION FIXED OPS!
📅 November 16–20, 2026
200+ Retail Speakers | 5 Days | FREE!

Register for free at FixedOpsRoundtable.com!

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