06/02/2026
People on your team think they know what everyone else does all day.
They are ridiculously mistaken.
And those assumptions are killing teamwork.
There is a 15-minute exercise that fixes that.
It costs nothing, requires zero budget, and consistently produces the moment where someone finally says "I had no idea you were dealing with that."
That moment matters more than most leaders realize.
Because empathy is not a soft skill.
It is the thing that makes accountability actually work.
When people understand what their teammates are carrying, they stop making assumptions and start making room for each other.
Watch the video for the full exercise.
Try it at your next team meeting.
Then let me now how it went!