12/08/2020
Dear China dance community and our friends from around the world,
We hope this letter finds you well. We would like to update you concerning the future of the Great Wall Dance Festival, and ticket refunds. As you know, many of our artists and guests come from all around the world. With the restriction on international travel as well as uncertainty regarding development of this pandemic in different countries, we would like to put safety and quality of our event first. Therefore as organizers we have decided to postpone the event until future notice. We will watch the situation Worldwide to decide when it is appropriate to hold the Great Wall Dance Festival in the future. Please continue to follow us on We Chat, all social media platforms, and www.greatwalldancefestival.com for updates.
For all guest that have purchased tickets for the Great Wall Dance Festival 2020 we would like to refund your money. Below you will find the instructions on how to receive your refund:
GWDF is sending the refund money back to your Yoopay account one by one. Depends on your payment method when purchasing the passes, you can find out how to transfer the Yoopay balance to your bank account below.
Account ID: email address when you sign up
Password: mobile phone number when you sign up
For those who used WeChat Pay:
Search for “Yoopay” WeChat public account, and subscribe
Account>My balance>Refund Records>Return to original payment method>Return (you will receive the money in 3 working days)
For those who used AliPay, Master, VISA or other payment methods, please contact the organizer for your refund:
Mobile: +86 134 3992 1632
WeChat: greatwalldancefest
Please provide purchase confirmation when applying for refund, so the Organizer can check your information efficiently. Only one team member is carrying out all the refund work, we appreciate your patience and cooperation.
Thank you so much for understanding. We hope that everyone stays healthy and safe during these challenging times.
Much love,
Coco Lu
“Mambo” Jack
Jess Zhang
