10/29/2013
We have had a lot of people who come to our attraction who are confused/upset about the lines. The site that we use requires us to have everyone sign a waiver before they enter. We CANNOT have you enter our attraction without that, and as such, we need to see you sign it in person, and not just bring it with you signed ahead of time. This means that you must wait in line to do so before getting your ticket and going in, regardless of if you have purchased ahead of time. We had considered having set times to go in, but that causes another problem with people showing up late/early etc and then not being able to get in, and we didn't want to have to turn anyone away! If you are confused about which line to wait in, just ask! Our staff will do everything they can to make your experience pleasant! Halloween in Salem means long lines, we apologize that we have them, but it is either an hour long wait with us for a 10-15 minute experience, or a 2 hour long wait downtown for a 2-5 minute experience. Most of our patrons really enjoy our haunt, and of course, some will not. We apologize to those of you who came and got something they didn't want, but to the thousands of you who have told us what a wonderful time they had, we thank you. We will see the rest of you on Halloween, and hope you enjoy your time in Salem!