Customer Contact Week

Customer Contact Week Choose your CCW Experience:

CCW Orlando

CCW Las Vegas

CCW Nashville

Today marks 3️⃣ days until , and the LAST DAY to register with our Early Bird sale!Click the link in the comments to ge...
06/19/2026

Today marks 3️⃣ days until , and the LAST DAY to register with our Early Bird sale!

Click the link in the comments to get your pass before it's too late!

We're excited to welcome CSD Access to 2026 as our Exclusive Accessibility Sponsor. This year, CSD Access will showcas...
06/17/2026

We're excited to welcome CSD Access to 2026 as our Exclusive Accessibility Sponsor.

This year, CSD Access will showcase its innovative direct video calling solution, designed to create more accessible and inclusive customer experiences by enabling seamless communication between businesses and the Deaf and hard-of-hearing community. Their commitment to accessibility reflects an important conversation happening across the customer contact industry: ensuring every customer can engage with confidence, convenience, and dignity.

Be sure to connect with the CSD Access team at CCW Las Vegas and learn more about their accessibility-focused innovation here: https://www.prnewswire.com/news-releases/csd-access-to-showcase-innovative-direct-video-calling-solution-at-customer-contact-week-las-vegas-serve-as-exclusive-accessibility-sponsor-302803288.html?tc=eml_cleartime

We are officially ONE WEEK AWAY from ! 🥳Let the countdown begin!
06/15/2026

We are officially ONE WEEK AWAY from ! 🥳

Let the countdown begin!

’s latest findings align closely with the key themes shaping 2026, including AI, analytics, automation, workforce tra...
06/09/2026

’s latest findings align closely with the key themes shaping 2026, including AI, analytics, automation, workforce transformation, and operational excellence. More importantly, it provides a clear view of which challenges customer contact leaders consider both high-priority and difficult to solve.

For attendees, this research helps turn industry conversations into an actionable strategy. Read more in this article from CX Today: https://www.cxtoday.com/contact-center/cx-priorities-2026/

is THIS MONTH, and we're STILL offering you discounts on end-user passes for the next two weeks!Don't let these saving...
06/05/2026

is THIS MONTH, and we're STILL offering you discounts on end-user passes for the next two weeks!

Don't let these savings go to waste. Register with our Early Bird discount at the link in the comments below!

06/02/2026

She said it once, and she'll say it again.

Here's your reminder that Tabatha Coffey is coming to this year! Register at the link in the comments below now.

🚨 Tomorrow is your last chance to buy tickets to the Excellence Awards! 🚨Get your ticket at the link in the comments b...
05/28/2026

🚨 Tomorrow is your last chance to buy tickets to the Excellence Awards! 🚨

Get your ticket at the link in the comments below.

Btw this is our 10th "Where's Shaq" post 🥳 hooray for milestones!

Our 2026 Solution Provider Snapshot is here!Explore 200+ industry-leading providers driving innovation and solving today...
05/27/2026

Our 2026 Solution Provider Snapshot is here!

Explore 200+ industry-leading providers driving innovation and solving today’s biggest customer contact and CX challenges. Organized by top solution categories, this onsite showcase makes it easy to discover the right partners for your organization.

Complete the form at the link in the comments below to access the full list now.

05/26/2026

The Standard is the Brand.

People rarely remember a transaction exactly as it happened. They remember how it felt. Whether the details suggested someone cared. Whether the experience felt generic or was defined by a point of view.

That’s not optional. It’s the standard.

Lisa Vanderpump built businesses on that distinction. Not by chasing trends, but by understanding that loyalty is earned when volume is high, patience is low, and every interaction either reinforces the brand or weakens it. She’s created experiences people return to, talk about, and recommend.

See her at this June. Register at the link in the comments now.

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