Customer Contact Week

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CCW Nashville

🚨 Tomorrow is your last chance to buy tickets to the   Excellence Awards! 🚨Get your ticket at the link in the comments b...
05/28/2026

🚨 Tomorrow is your last chance to buy tickets to the Excellence Awards! 🚨

Get your ticket at the link in the comments below.

Btw this is our 10th "Where's Shaq" post 🥳 hooray for milestones!

Our 2026 Solution Provider Snapshot is here!Explore 200+ industry-leading providers driving innovation and solving today...
05/27/2026

Our 2026 Solution Provider Snapshot is here!

Explore 200+ industry-leading providers driving innovation and solving today’s biggest customer contact and CX challenges. Organized by top solution categories, this onsite showcase makes it easy to discover the right partners for your organization.

Complete the form at the link in the comments below to access the full list now.

05/26/2026

The Standard is the Brand.

People rarely remember a transaction exactly as it happened. They remember how it felt. Whether the details suggested someone cared. Whether the experience felt generic or was defined by a point of view.

That’s not optional. It’s the standard.

Lisa Vanderpump built businesses on that distinction. Not by chasing trends, but by understanding that loyalty is earned when volume is high, patience is low, and every interaction either reinforces the brand or weakens it. She’s created experiences people return to, talk about, and recommend.

See her at this June. Register at the link in the comments now.

Secure your ticket to the CCW Excellence Awards before it’s too late! The deadline to purchase tickets is just one week ...
05/22/2026

Secure your ticket to the CCW Excellence Awards before it’s too late!

The deadline to purchase tickets is just one week away, and we can’t wait to celebrate the leaders, teams, and organizations shaping the future of customer contact and CX.

Get your ticket at the link in the comments below.

05/18/2026

Sometimes, "good enough" isn't enough.

Tabatha Coffey has built her career on fixing broken businesses by challenging leaders to raise their standards and stop tolerating “good enough.” Her message for customer contact leaders at this year's is simple: strong culture and customer experience are built through clarity, consistency, and accountability.

See Tabatha in person at the biggest of the year! Register at the link in the comments below now.

Your friendly reminder that this year at  , we’re introducing the Executive Leadership Exchange, an invitation-only expe...
05/12/2026

Your friendly reminder that this year at , we’re introducing the Executive Leadership Exchange, an invitation-only experience designed for senior customer contact executives within the world’s largest customer contact event series.

Built for industry leaders looking to benchmark strategies, tackle mission-critical challenges, and connect with peers driving innovation, this exclusive forum is where high-level strategy meets real impact.

Space is extremely limited, so request your invitation at the link in the comments below today!

"Bro, can you give me all the details on  ?""Brochure."Check out the full program brochure for the next   at the link in...
05/07/2026

"Bro, can you give me all the details on ?"

"Brochure."

Check out the full program brochure for the next at the link in the comments below!

The CCW Excellence Awards Finalists are here! 🏆We can’t wait to recognize the most innovative companies and top-performi...
05/05/2026

The CCW Excellence Awards Finalists are here! 🏆

We can’t wait to recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession at this year’s . Congratulations and good luck to all the nominees!

And for those of you who want to attend, there’s still time to register for the gala at the link in the comments below!

Missed our   BOGO deal? Fret not! Our Early Bird special is available until 6/19! 🐦Click the link in the comments to sav...
05/04/2026

Missed our BOGO deal? Fret not! Our Early Bird special is available until 6/19! 🐦

Click the link in the comments to save $1,000 on one standard end-user pass and join thousands of professionals empowering their CX decisions and the future of customer contact.

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