Customer Contact Week

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Customer Contact Week Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Customer Contact Week, Event, 535 5th Avenue, Fl 8th, New York, NY.

The world’s premier event series for customer contact, CX, and customer service leaders, powered by research.

📍CCW Orlando | January 25–27, 2027
📍CCW Las Vegas | June 14–17, 2027
📍CCW Nashville | October 20–22, 2027

10/15/2026

Ready to set the standard for customer experience in 2027? 🌴✨

Join hundreds of CX executives, operations leaders, and technology innovators at on January 25–27, 2027. Expect world-class keynotes, hands-on workshop tracks, and executive networking designed to transform your operations.

Early-bird registration is officially open: https://www.customermanagementpractice.com/cmp-events/ccw/orlando/

What an extraordinary week at ! Over 1,000 CX leaders, 400+ global brands, and 50+ visionary speakers came together to ...
10/13/2026

What an extraordinary week at ! Over 1,000 CX leaders, 400+ global brands, and 50+ visionary speakers came together to reshape the future of contact center operations.

With an average of 20+ new strategic connections per attendee, the conversations on and off the mainstage proved that our community is more driven than ever to elevate frontline experiences.

A sincere thank you to our phenomenal speakers, partners, and attendees for making this gathering unforgettable. What was your biggest takeaway from the week? Drop it in the comments! 👇

10/08/2026

Remember to check your ego at the door👏

Thank you, Dominique Dawes for your insights and inspiration at this morning’s Main Stage session!

What a powerful finish to Day 2 at ! ⚡Today was packed with actionable strategies that CX executives can take straight ...
10/08/2026

What a powerful finish to Day 2 at ! ⚡Today was packed with actionable strategies that CX executives can take straight back to their organizations.

Swipe through to see some of the afternoon highlights, key discussions, and collaboration in action! 📸

Thank you to everyone who joined us, shared their expertise, and brought incredible energy to the floor today.

10/08/2026

POV: You just took your seat for the Main Stage in the CMA Theatre! 🤠

What an incredible Day 1 at ! 🙌From summits and workshops tackling post-AI workforce models, to powerful executive disc...
10/07/2026

What an incredible Day 1 at ! 🙌

From summits and workshops tackling post-AI workforce models, to powerful executive discussions at the Summit, the energy across the floor today has been unmatched.

Swipe through to check out some of today’s highlights! 📸

Drop your biggest takeaway or favorite session from today in the comments below! 👇

10/07/2026

Day 1 of is in full effect as the CX community takes over Music City for the final of 2026! 🎸🤠

Great energy, great conversations, and we’re just getting started at ! 🚀 brought the insights, and set the perfect st...
10/06/2026

Great energy, great conversations, and we’re just getting started at ! 🚀 brought the insights, and set the perfect stage for what’s to come.

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535 5th Avenue, Fl 8th
New York, NY
10017

Telephone

(800) 882-8684

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