NorthEast Contact Center Forum

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NorthEast Contact Center Forum

Since 2001, NECCF has addressed the needs of industry professionals by facilitating networking events

06/03/2026

The Northeast Contact Center Forum brings together professionals across industries to share insight, exchange ideas, and navigate the evolving CX landscape together.

Through events, discussions, and ongoing connection, NECCF helps members stay informed, supported, and ahead of change.

Visit the website for events, resources, and more: https://neccf.org/

06/01/2026

Next stop on the NECCF Summer Social Series: The Allagash Bungalow in Scarborough, Maine.

Join us Wednesday, June 3 from 4-7pm for a casual evening connecting with fellow contact center and customer experience professionals.

Whether you’re catching up with longtime industry peers or making new connections, these gatherings are always a great reminder of the value of community in our industry.

The Allagash Bungalow
10 Market Street
Scarborough, ME

Register Now: https://pci.jotform.com/form/260415712935153

05/31/2026

You’re not alone, and you don’t have to figure it out on your own.

The NECCF community brings together professionals navigating the same CX, workforce management, and operational challenges every day.

Explore:
Expert insights and whitepapers
Real-world presentations and discussions
Practical tools and strategies you can actually use

📬 Sign up for our weekly newsletter to stay connected:
https://neccf.org/neccf-news/

05/27/2026

NECCF is where contact center professionals connect, learn, and share what’s actually working.

Simple as that.

Learn more and see what’s coming up: https://neccf.org/

05/26/2026

Sometimes the best industry conversations happen outside the office.

Join NECCF at Jack’s Abby Brewery on May 28 for an informal evening of networking and connection with fellow CX and contact center professionals.

No presentations. No agenda. Just community.

https://pci.jotform.com/form/260415289131150

05/20/2026

What do you get from being part of NECCF?

Access to real-world insight from industry peers
Conversations that go beyond surface-level trends
A network of professionals facing the same CX challenges

It’s not just about learning. It’s about staying connected to what’s actually happening in the industry.

Explore resources and upcoming events: https://neccf.org/

05/19/2026

Did you sign up yet for the next NECCF Social?

Join us Thursday, May 28 from 4-7pm at Jack’s Abby Brewery for a relaxed evening of networking, conversation, and connecting with fellow contact center and CX professionals.

These events are always a great mix of familiar faces, new introductions, shared challenges, and best practices from across our industry.

Grab a beverage, enjoy a bite, and spend a few hours connecting with the NECCF community.

Register here: https://pci.jotform.com/form/260415289131150

05/17/2026

📍 Where are you in the contact center world?

We’re mapping out our NECCF community to better plan events, networking, and meetups closer to you.

Whether you’re in Boston, Western Mass, NH, ME, RI, CT, or beyond, your input helps shape where we go next.

Takes 10 seconds. Just drop your zip code and you’re in.

📌 Add yours here: https://forms.gle/dEvB8XgUY2o1gQzp7

05/14/2026

NECCF Socials are back for Summer 2026.

Join fellow contact center and CX professionals for relaxed evenings of networking, conversations, and sharing ideas with peers who understand the day-to-day realities of our industry.

These gatherings are intentionally casual. No presentations. No pressure. Just good people, great conversations, beverages, bites, and meaningful connections.

Mark your calendar and plan to join us:

• Thursday, May 28
Jack’s Abby Brewery
Framingham, MA

• Wednesday, June 3
The Allagash Bungalow
Scarborough, ME

• Thursday, June 11
Narragansett Brewery
Providence, RI

• Friday, June 26
NECCF Family Day with the WooSox
Polar Park, Worcester, MA

We hope to see both familiar faces and new connections throughout the summer!

Register Now: https://neccf.org/live-events

05/13/2026

In a world of virtual everything, NECCF brings people back together.

Real conversations. Real connections. Real insight.

Our community is built around in-person events where ideas are exchanged, challenges are shared, and relationships are formed beyond the screen.

View upcoming events and join us: https://neccf.org/

Address

PO Box 613
Medway, MA
02053

Website

http://www.neccf.org/

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