06/11/2026
We understand that many guests have questions regarding MegaPass purchases following today's cancellation of Old Canal Days activities due to severe weather conditions.
The decision to cancel Thursday's events was not made lightly. Weather is an unforeseeable circumstance, and the safety of our guests, carnival employees, volunteers, vendors, entertainers, and staff must always remain our top priority. After careful consideration, today's cancellation was deemed necessary in the best interest of everyone involved.
Regarding MegaPass purchases, all carnival tickets and wristbands are sold through North American Midway Entertainment. At the time of purchase, customers agreed to the terms and conditions of the sale, which state that all sales are final and that no refunds will be issued. As a result, no refunds or price adjustments will be provided for MegaPasses or wristbands due to the cancellation of Thursday's activities.
While we understand the disappointment caused by the loss of one day of the festival, the presale MegaPass, even with 3 days of use, offers the best value compared to purchasing individual daily wristbands during the festival. Guests with the MegaPass will still have unlimited ride access for the remaining three days of carnival operation.
We appreciate your understanding and patience as we navigate circumstances beyond anyone's control. At this time, all remaining Old Canal Days events and activities are expected to proceed as scheduled throughout the weekend.
Thank you for your continued support, and we look forward to welcoming everyone for the remainder of the festival.