10/09/2026
Roger Federer played 1,526 singles matches and won almost 80% of them.
But he only won 54% of the points.
Twenty Grand Slam titles, built on 54%.
In his commencement speech he explained it. It's only a point. Hit the best backhand of your life? It's only a point. Double fault? It's only a point.
When you're winning, don't get too high. When you're losing, don't get too low. There's another point coming.
Sales is the same game. You don't need extraordinary behaviors to be an extraordinary sales professional. You need ordinary ones, done with discipline every single day.
Miss one with a customer? Win the next point. Nail one? Don't get greedy. Win the next point.
Do that and you'll win more than you lose.