RV Fixed Operations Today

07/26/2024

Management Consultant Theresa Syer of Syer Hospitality Group will help dealers who want to earn a reputation for service excellence at their business during a pair of workshops at the RV Dealers Convention/Expo.

Syer’s strategies and methodologies have helped hundreds of clients including many RV, marine, and automotive dealerships transform product-centric businesses to that of customer-centric.

06/20/2024

Warranty administrator training is the latest addition to the Mike Molino RV Learning Center’s selection of online courses designed to help dealers and fixed operations professionals meet the needs of a new generation of customers.

The Warranty Administrator Online Course offers first of its kind training that covers processing RV repair orders, handling warranty claims, managing payments, maintaining customer and manufacturer/supplier relations, and checking in new units.

02/13/2024

The application for the Mike Molino RV Learning Center College Scholarship Program is now available online!

The scholarship is available for undergraduates currently employed in the RV industry, who are dependents of an RV industry employee, and to those seeking a career in the RV industry after graduating.

The $2,500 award will be applied to the cost of tuition for the 2024-2025 school year. The deadline for submitting all required items is July 8, 2024.

Dealers are encouraged to tell their employees about this unique opportunity. A primary factor for awarding the scholarship is an applicant’s background in RV industry employment or a desire to work in the RV industry after college.

03/28/2023

Partnership, sponsorship, and exhibitor information is available for 2023 RVDA Convention/Expo!

The exhibitor prospectus includes a full listing of sponsorships, partnerships, Vendor Training +Plus, and booth pricing for 2023.

Industry vendors can choose among unique sponsorship and partnership opportunities that. allow companies to connect with top RV dealers in the U.S. and Canada and spotlight their brand. Sponsors and partners for the RV Dealers Convention/Expo will receive priority when choosing booth space. Prospective vendors can apply now to exhibit and will be able to choose their space once partners and sponsors are placed. Exhibiting at the live event also includes a bonus of virtual booth space that will remain online through Jan. 31, 2024.

This is an ideal time to make plans to exhibit, partner, or sponsor the RV Dealers Convention/Expo and interact with North America's top RV dealers. RVDA is looking forward to welcoming its members back for in-person education and networking at the 2023 RV Dealers Convention/Expo, November 6-10, 202...

03/09/2023

The Society of Certified RV Professionals, the RV Technical Institute (RVTI), and the Mike Molino RV Learning Center have designated March 5-11 as RV Fixed Operations Certification Week.

Individuals who earn a new certification during RV Fixed Operations Certification Week receive a free one-year subscription to the RV Fixed Operations Today website.

Fixed-operations professionals can earn certifications as parts managers, parts specialists, service writers/advisors, service managers, and warranty administrators through the RV Learning Center’s parts and service management certification programs.

Fixed-operations professionals can earn certifications as parts managers, parts specialists, service writers/advisors, service managers, and warranty administrators through the RV Learning Center’s parts and service management certification programs.

02/23/2023

RVDA’s Convention/Expo Committee is seeking workshop proposals for the 2023 RV Dealers Convention/Expo set for Nov. 6-10 at Paris Las Vegas.

As the premier networking and education-focused event for North American RV dealers and dealership professionals, the event will feature 45 and 60-minute concurrent “tracked” non-promotional workshops for dealership principals, general managers, and top-performers in parts, service, F&I, sales, digital marketing, and business development centers.

Review the Request For Proposals on the convention website for this year’s in-demand topics, submission guidelines, and link to the submission portal. Submission deadline is March 15, 2023

The committee welcomes submissions from “in-the-trenches” training professionals, consultants, dealership professionals, vendors, and others who support the RV industry.

02/22/2023

The Society of Certified RV Professionals, the RV Technical Institute (RVTI), and the Mike Molino RV Learning Center have designated March 5-11 as RV Fixed Operations Certification Week.

Fixed operations professionals include employees working in RV service, parts, and warranty administration. Fixed-operations professionals can earn certifications as parts managers, parts specialists, service writers/advisors, service managers, and warranty administrators through the RV Learning Center’s parts and service management certification programs.

RVTI offers Level 1 and Level 2 training and certification programs for RV technicians online and through live classes at its Elkhart, IN, training center.

The Society of Certified RV Professionals, the RV Technical Institute (RVTI), and the Mike Molino RV Learning Center have designated March 5-11 as RV Fixed Operations Certification Week.

02/16/2023

Sign up today for the 2023 Go RVing Dealer Tie-In Program. Leads generated through the Go RVing website are available for download to participating dealers.

Sign up today for the 2023 Go RVing Dealer Tie-In Program. Leads generated through the Go RVing website are available for download to participating dealers.

08/31/2022

Advance Registration Discounts End Today!

Dealers, today is the last day to register at the lowest rate for the 2022 RV Dealers Convention/Expo!

Simply register one person now and you can sign up additional people for the same low rate anytime!

08/30/2022

RVDA Convention/Expo Advance Registration Discounts End 8/31

Here's a quick reminder from RVDA Chairman Mike Pearo to register this week and secure your best rate for the 2022 RV Dealers Convention/Expo, November 7-11 at Caesars Palace in Las Vegas!

If you are not already signed up, register by August 31 for the lowest rate. Simply sign one person up now and you can register additional people for the same rate later! After you register, book your hotel room with the RVDA room block. The room block includes Caesars Palace and The LINQ Las Vegas. See you there!

08/26/2022

Heads up!

There are only 5 days left to register at the lowest rate for the 2022 RV Dealers Convention/Expo!

Advance Registration Discounts End 8/31

Simply register one person now and you can sign up additional people for the same low rate anytime!

08/23/2022

Register Today for the 2022 RV Dealers Convention/Expo

Advance Registration Discounts End 8/31

For 2022, the RVDA Convention/Expo Committee and staff are working to provide a diverse education program that will have content segmented based on dealership size, management structure, and revenue in addition to focusing on things dealers have in common. Here are just a few of the topics that will be offered this year:

Parts & Service

-How top performing service departments improve RECT - Repair Event Cycle Time

-Text messaging

-How to sell parts & accessories online

-Unconventional hiring strategies

-Turning an RV buyer into a lifetime advocate of the dealership

Digital Marketing

-Content marketing and online reviews

-Digital audits

-Cross-platform marketing communications

-Leveraging Go RVing digital assets

-Working with digital marketing vendors

Dealer/GM (Leadership, Management)

- New employee orientation and onboarding

-Effective inter-departmental/ inter-store communication & collaboration

-Managing liquidity

-Cybersecurity

-Train-the-Trainer

-Economic outlook for talent

Legislation & Compliance

-Legal considerations regarding dealer warranty reimbursement

-Costs & compliance with the revised Safeguard Rules

-Mediation

Discover new products & services in the expo hall, meet vendors, network with other dealers, and get reinvigorated during this five-day event. In addition to over 150 exhibiting companies, the expo hall offers a number of opportunities to network, including a daily lunch break and opening reception that provide dedicated time to visit exhibitors and socialize.

Simply register one person now and you can sign up additional people for the same low rate anytime!