09/16/2026
We have read the concerns that have been shared publicly about the business, including concerns involving cleanliness, food and beverage handling and workplace practices.
We understand why customers and employees have questions.
Rather than argue about those concerns on social media, we are reviewing each of them and taking corrective action where it is needed. That includes a full review of our cleaning and sanitation procedures, equipment, food-handling practices, employee training and management procedures.
We are also reviewing the licensing, certification and operational requirements for the business to make sure everything is where it should be.
Where something needs to be corrected, we will correct it. Where additional training is needed, we will provide it.
We know trust is earned through actions, not a Facebook post. We will share additional information as this work is completed.
To the customers and employees who have raised legitimate concerns, we are listening.
Revised: September 17,  2026