Asian Telecom Awards

01/09/2026

The Asian Telecom Awards 2027 recognises organisations shaping the future of connectivity across Asia through innovation, technology and customer excellence.

Nominations are open until 4 December 2026. Put your achievements in the spotlight and join the region’s leading telecom players.

Read more: https://bit.ly/3SLr2iW

Submit your entries and join the gathering of the region’s key telecom players.

13/07/2026

Eddie Lim, VP, Consumer IT at Singtel, shares how Singtel’s AI Contact Centre enables natural, conversation-led customer care.

He also highlights how the platform is raising customer service standards across Singapore’s telecommunications sector. Following Singtel’s wins for Customer Service Initiative of the Year - Singapore and Digital Initiative of the Year - Singapore at the Asian Telecom Awards 2026, the recognition validates the company’s AI-powered customer service strategy.

Find out more: https://bit.ly/41TBdmA

05/05/2026

e& UAE secured three wins at the Asian Telecom Awards 2026, taking home B2B Client Initiative of the Year - United Arab Emirates, Customer Service Initiative of the Year - United Arab Emirates, and Mobile App of the Year - United Arab Emirates.

The wins recognised the company's enterprise digital self-service programme, its personalised Emirati Relationship Management initiative, and the e& App, which serves over eight million customers.

Discover more: https://bit.ly/48FaRbQ

Enterprise innovation, premium customer engagement, and mobile excellence set e& UAE apart in the industry.

22/04/2026

eight telecom made switching simple with an 88-day free mobile trial, giving people the chance to experience reliable coverage without paying upfront. Backed by 400 stores across Singapore and timely support during crises, the brand proved its commitment to keeping people connected when it matters most.

13/04/2026

Pande Putu Yuniarti, Director at Indosat Singapore Pte. Ltd., shares how the company's order management system moves directly into fulfilment, significantly shortening quote-to-cash cycles.

This capability contributed to Indosat Ooredoo Hutchison's recognition at the Asian Telecom Awards 2026, where the group won B2B Client Initiative of the Year - Indonesia, reinforcing IOH's commitment to driving Indonesia's digital economy forward.

See more: https://bit.ly/46WwELb

08/04/2026

Singtel Group secured seven awards at the Asian Telecom Awards 2026, becoming the biggest ever winner in the programme's history. Singtel Singapore and Singtel Digital InfraCo were recognised across mobile performance, IoT connectivity, AI-powered customer service, digital transformation, satellite innovation, as well as 5G and multi-infrastructure AI orchestration, reflecting the Group's position as an AI-first technology company.

Discover more: https://bit.ly/41TBdmA

Singtel wins top awards in mobile, innovation, IoT, customer service, digital, and satellite telecom excellence.

06/04/2026

Sylvain Chaperon, General Manager of CPaaS at 8x8 International Pte Ltd, emphasises how the company’s Omni Shield monitors traffic in real time to detect abnormalities.

He also highlights how the no-code interface empowers non-technical staff to manage fraud prevention, providing intuitive dashboards and actionable insights into traffic patterns. This innovation was recognised with the Cybersecurity Initiative of the Year - Singapore at the Asian Telecom Awards 2026.

Learn more: https://bit.ly/4qWApYe