26/05/2026
What happens when AI starts acting like your personal assistant… and your customers’ too? 👀
Ahead of GoTech World 2025, we had a really insightful conversation with Hartmut Koenig about the future of customer experience, continuous transformation, and the quiet ways AI is reshaping how brands build trust and loyalty.
One of the biggest takeaways? In a world powered by automation, human qualities like empathy, creativity, and curiosity become even more valuable.
Read the full interview and discover the insights shaping the future of digital experiences. 👉 https://bit.ly/3Q2TNGA
Before taking the stage at GoTech World 2025, we sat down with Hartmut König, CTO Central Europe at Adobe, to talk about customer experience, continuous digital transformation, and the subtle but profound ways in which AI is reshaping the relationship between brands and people. Let’s have a look....