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11/10/2026

Hard no.

This rollercoaster was made almost entirely from timber.

And people were happily getting on it.... I was 100% not one of them.

But it did make me think about something I hear from teams quite a lot.

- Our culture is toxic.
- We need to start again.
- We need different people in that team.

Basically: burn it down and rebuild.

And sometimes, yes, something really does need a full reset.

But not always.

Sometimes what looks shaky just needs a lot more care, attention and maintenance than anyone has actually been giving it.

This rollercoaster is still standing because people check it, fix it, reinforce it and keep an eye on the bits that are starting to wear.

Culture is a bit like that too.

Trust can be repaired.
Expectations can be reset.
Tough conversations can be had.
Behaviours can actually can change.

But none of that happens by accident.

Sometimes the answer isnโ€™t ๐˜€๐˜๐—ฎ๐—ฟ๐˜ ๐—ฎ๐—ด๐—ฎ๐—ถ๐—ป.

Sometimes itโ€™s ๐—ฝ๐—ฎ๐˜† ๐—ฎ๐˜๐˜๐—ฒ๐—ป๐˜๐—ถ๐—ผ๐—ป ๐˜๐—ผ ๐˜„๐—ต๐—ฎ๐˜โ€™๐˜€ ๐—ฎ๐—น๐—ฟ๐—ฒ๐—ฎ๐—ฑ๐˜† ๐—ต๐—ฒ๐—ฟ๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—น๐—ผ๐—ผ๐—ธ ๐—ฎ๐—ณ๐˜๐—ฒ๐—ฟ ๐—ถ๐˜ ๐—ฝ๐—ฟ๐—ผ๐—ฝ๐—ฒ๐—ฟ๐—น๐˜†.
... 100% still not getting on the rollercoaster though.๐Ÿซฃ

Everyoneโ€™s done yoga, right?Some activities are meant to make you feel calm, centred and deeply at peace.This was not on...
08/10/2026

Everyoneโ€™s done yoga, right?

Some activities are meant to make you feel calm, centred and deeply at peace.

This was not one of those times.

Well, this weekโ€™s 'The Podcast' story is about the time I did hotpod yoga and managed to make something supposedly relaxing feel like a full-blown survival exercise.

Basically, wellness gone wrong.

https://open.spotify.com/episode/5ciWifiR0bGw0yIIVB2R12?si=14_qQfO3SNi1GEqnSOgUeg

Iโ€™ve been to IKEA before.London IKEA, many years ago, and many, many times.But this was my first trip to IKEA Auckland, ...
06/10/2026

Iโ€™ve been to IKEA before.

London IKEA, many years ago, and many, many times.

But this was my first trip to IKEA Auckland, and looking at my camera roll, I apparently felt the need to document the entire thing.

- Lamp.
- Kitchen.
- Storage.
- Chair.
- Another lamp.

How good IKEA is at helping you imagine a totally different version of your life????

Not just a shelf.

But a whole room.
A whole... 'maybe I could actually be this organised' fantasy.

Good reminder....

๐—ฆ๐—ผ๐—บ๐—ฒ๐˜๐—ถ๐—บ๐—ฒ๐˜€ ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐—ฑ๐—ผ๐—ปโ€™๐˜ ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐—บ๐—ผ๐—ฟ๐—ฒ ๐—ฒ๐˜…๐—ฝ๐—น๐—ฎ๐—ป๐—ฎ๐˜๐—ถ๐—ผ๐—ป.

๐—ง๐—ต๐—ฒ๐˜† ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐˜๐—ผ ๐—ฏ๐—ฒ ๐—ฎ๐—ฏ๐—น๐—ฒ ๐˜๐—ผ ๐˜€๐—ฒ๐—ฒ ๐˜„๐—ต๐—ฎ๐˜โ€™๐˜€ ๐—ฝ๐—ผ๐˜€๐˜€๐—ถ๐—ฏ๐—น๐—ฒ.

Anyway, I went in for a look.

The photo reel suggests I got slightly more invested than planned.... eeek.... Future Kayleigh might regret the visit.

Pepper has made her feelings about my recent travel very clear....Since I got home, sheโ€™s basically been attached. Velcr...
04/10/2026

Pepper has made her feelings about my recent travel very clear....

Since I got home, sheโ€™s basically been attached. Velcro-dog-to-the-max.

Which got me thinking about how quickly we come back from holiday or work trips and go straight into everything weโ€™ve missed....

Emails.
Meetings.
Washing.
Admin.
All the stuff that apparently became urgent while we were away.

But sometimes the people around us donโ€™t need us to catch up.

They just need us to be back. Like properly back.

Dogs are very good at making that obvious..... Humans, not always so much.

Sometimes the most important thing after being away isnโ€™t clearing the inbox.

Itโ€™s noticing who missed you.

๐—ช๐—ต๐—ผ ๐—บ๐—ถ๐—ด๐—ต๐˜ ๐—ป๐—ฒ๐—ฒ๐—ฑ ๐—ฎ ๐—ฏ๐—ถ๐˜ ๐—ผ๐—ณ ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜๐—ถ๐—บ๐—ฒ ๐˜„๐—ต๐—ฒ๐—ป ๐˜†๐—ผ๐˜‚ ๐—ด๐—ฒ๐˜ ๐—ฏ๐—ฎ๐—ฐ๐—ธ?

Some stories get funnier with time.This is one of them.... at the time, less so.Week 3 of   'The Podcast' involves a sma...
01/10/2026

Some stories get funnier with time.

This is one of them.... at the time, less so.

Week 3 of 'The Podcast' involves a smart house, my parents-in-law, and a situation that escalated far beyond what anyone expected.

Technology is meant to make life easier.... but it had other ideas.

If your house behaved itself today, youโ€™re already winning....

https://open.spotify.com/episode/6QPmFRH6EwtWWYNYuDmHF2?si=7VuqDooLRSWy8AJiX473Zg

It is honestly amazing what an entire group of intelligent, capable adults can collectively fail to notice....Last week,...
29/09/2026

It is honestly amazing what an entire group of intelligent, capable adults can collectively fail to notice....

Last week, a team had prepared certificates for a course I was running.

They looked great.

I signed every single one.

Handed them all out.

The participants then pointed out that the certificates said ....2021.....

Not one of us had noticed.

Then there was the Destination Queenstown/Wฤnaka marketing where my name was written as 'Kayleigh Woods'.

Again, no one noticed.

Not me.
Not the social media team.

My dad did.

Which, to be fair, makes sense. He has a little more skin in the game when it comes to the family name.

How often we miss the tiny things because our brains are filling in what we expect to see.... And how quick we can sometimes be to assume that a mistake means someone was careless, didnโ€™t try hard enough, or didnโ€™t care.

Sometimes everyone checked it, everyone looked at it, and it was right there in front of all of us.

And we still missed it.

Weโ€™re human.

Mistakes happen.

Perhaps we approach it like my team did... just chuckle at the 2021 certificate. No one's going to die by having the wrong date...

27/09/2026

Years ago, I became the villain of the jetboat drivers.

I was working with a tourism business and we implemented a photo and video upsell for our clients.

We gave the drivers waterproof HD cameras.

So why not take photos and videos of guests?

- Better memories for customers.
- Content they could share.
- UGC for the business.
- Marketing material.
- More value from a per-head perspective.

Perfect.

The drivers absolutely did not want a bar of it.

And I became the person making them do 'another thing' while they were trying to do the job they actually gave a sh*t about.

Fast-forward to my recent holiday to Texas and I saw tourism staff dancing on a boat.

Not the guests.

The staff.

And I was instantly transported back to those conversations.

My first thought was:

SEE. CONTENT!!!!

My second thought was:

To be fair, I never made the jetboat drivers dance.

It was a good reminder that an idea can make perfect sense strategically and still completely miss how it feels for the person being asked to do it.

Change isn't just about whether the idea is good...

Being right isn't persuasive.

It's about whether the people delivering it understand why it matters, have the capacity to do it and can see themselves in the new way of working.

Have you ever introduced a perfectly sensible idea that everyone else absolutely hated?

Turns out, stupid challenges make very good podcast material.Week 2 of   'The Podcast' is up.One short story, one very q...
24/09/2026

Turns out, stupid challenges make very good podcast material.

Week 2 of 'The Podcast' is up.

One short story, one very questionable decision.
One more example of me learning something the hard way....

Because we either win or we learn.

And judging by these stories, I have done a LOT of learning.

If your day is going badly, this might make you feel better.....๐Ÿ˜‚

https://open.spotify.com/episode/0w2q5zDSrdlm1zoQk7vJcP?si=pQuTOP8ATOSINrP0UZVFdg

Have you found your wolf pack?Iain and I headed up the mountain recently and as a stroke of beautiful luck found ourselv...
22/09/2026

Have you found your wolf pack?

Iain and I headed up the mountain recently and as a stroke of beautiful luck found ourselves surrounded by our people....

Jo. Troy (pictured), and lots of friends everywhere.

This is the kinda wolf pack who make you ride harder, go faster, stay out longer and say yes to one more run when your legs have already given up the ghost.

It's always cool to see in real time, how much the people around us influence what we believe we're capable of.

On your own, you might decide that's enough.

In the right group, someone says, 'One more?'

And you're off again.

Teams can do exactly the same thing.

The right people don't just support us. They stretch us.

They create a little bit of healthy competition.
They lend us courage.
They make difficult things feel more possible.
And, importantly, they make the whole experience more fun.

That doesn't mean every team needs to constantly push harder.

But there is something powerful about being surrounded by people who bring out another gear in you.

People who make you think (with your energy and cheerleading)... I can probably do that.

So, have you found your wolf pack?

I will nearly always cheer for the underdog....Watching the Solheim Cup recently reminded me of something I know deeeeep...
20/09/2026

I will nearly always cheer for the underdog....

Watching the Solheim Cup recently reminded me of something I know deeeeeply about myself.

Give me a favourite versus an outsider and, unless I have a very compelling reason otherwise, I know exactly who I'm backing.

I love watching someone outperform expectations.

Which is also why I've been fascinated by some of the recent conversations about women's sport, visibility and campaigns featuring people like Sydney Sweeney (urgh... facepalm).

Whatever your take on individual campaigns, there is something bigger happening.

Women's sport is commanding more attention.
More money.
More audiences.
More conversation.

And I love it.

Because for a very long time, women in sport have been treated like the underdog.

Waaaaay less coverage.
Less investment.
Less hype.

Then suddenly people start watching, and where attention goes, energy flows!!!

I'm a notorious champion of the person, team or idea that other people haven't quite taken seriously yet.

There is something deeply satisfying about watching the underdog stop being the underdog....

Who do you find yourself cheering for?

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