09/06/2020
!! Information regarding the cancelation of your ticket-purchases !!
Some of you have not yet canceled your tickets for Crystal Mountain Festival 2020, so we just wanted to give you a quick reminder that you can do so at https://www.eventbrite.de/e/biglietti-crystal-mountain-festival-2020-90132884885
IMPORTANT: Until June 15th (!!!!!), Eventbrite will reimburse the full price of the ticket. After June 15th, they will start charging fees on returns (a few € per ticket), and you won't get a full refund. So if you still haven't canceled your tickets and want a full refund, you should do so this week.
Furthermore, ticket cancelations will only be available until July 23th. After that date, the event will be unavailable on Eventbrite, and it will be impossible for us to refund your tickets.
If you're having trouble canceling your tickets, just contact us through either the Facebook-Messenger or at [email protected] .
On a side note: Some of you awesome people asked if they could support us financially by not canceling their ticket-purchase. Since the money for non-refunded tickets will indeed go directly to us (the organizers), not canceling your tickets would in fact be a donation to us. If you choose to do so, know that we are thankful for and greatly appreciate your help and support. Rest asured, we will be investing each and every penny into the future of this amazing festival, because, as we said: Amazing people like you deserve an amazing festival!