The Workplace Event

25/03/2026

AI in facilities management isn’t really a technology problem.
It’s a data problem.

Many organisations are still working with:
🔹 Inconsistent asset records
🔹 Fragmented systems
🔹 Limited visibility across operations

Which means AI initiatives often stall before they deliver real value.
Before scaling AI, the question most teams should be asking is:
👉 Is our data actually ready?

In our upcoming session, delivered in association with Nuvolo, we’ll explore what needs to be in place to build an AI-ready facilities operation.

🎤 Speakers:
Dave Wesley - Nuvolo
Paul McBride, GISP - Langan Engineering & Environmental Services

Register for FREE to join LIVE or watch on demand: https://hubs.la/Q0484fKY0

24/03/2026

Work order management is one of the most operational parts of facilities management but it has a direct impact on cost, performance and data quality.

In many organisations, the difference between an efficient operation and a reactive one comes down to how work orders are managed.
When processes are inconsistent, teams often experience:
🔹 Delays in scheduling and ex*****on
🔹 Poor visibility of asset history
🔹 Inefficient use of technician time
🔹 Limited insight into maintenance performance

But when work orders are structured properly, they become a source of valuable operational data that supports better decision-making across the business.

This piece from Paul Head, Director - Nuvolo explores 10 best practices for improving work order management, including:
🔹 How to prioritise maintenance using a clear framework
🔹 Why linking every work order to an asset matters
🔹 The role of planning, inventory control and mobile tools
🔹 How automation and structured workflows improve efficiency
🔹 The KPIs that help teams continuously improve performance

A useful read if you're looking to improve maintenance operations, reduce reactive work and strengthen overall facilities performance.

Read here: https://hubs.la/Q048487v0

23/03/2026

🤝 Collaboration Zone Spotlight at The Workplace Event

We’re excited to highlight the Collaboration Zone, sponsored by ThinkingWall by Logovisual Ltd, a space dedicated to real conversations, practical insights, and collaborative problem-solving.

This year, Concept 11 Limited will be bringing two powerful, insight-led sessions to the stage 👇

🗓 28 April | 13:00 - 13:30
Crisis to Control: Workforce Risk Under Pressure
Executive decision-making in real time
🎤 Sharmin Akter, FM Consultant - Kovora Consultancy
🎤 Michael Stevenson MIRP Cert, Managing Director - Concept 11

🗓 29 April | 11:00 - 11:30
Social Value That Actually Wins Contracts
Turning inclusive recruitment into competitive advantage
🎤 Sharmin Akter, FM Consultant – Kovora Consultancy
🎤 Lee Watson, Recruitment Specialist - Concept 11

From navigating workforce risk in high-pressure environments to unlocking the true commercial value of inclusive hiring, these sessions will deliver practical takeaways for workplace leaders facing real-world challenges.

📍 Join us at the Collaboration Zone
At The Workplace Event, NEC Birmingham
Part of The Safety & Security Event Series

👉 Register now and don’t miss these sessions shaping the future of workplace strategy: https://hubs.la/Q047SPhF0

20/03/2026

🎙️ New Podcast Episode | Net Zero Delusion: Are We Walking Into a Net Zero Failure in 2050?

Is Net Zero in Facilities Management a genuine transformation… or an ambition at risk of falling short?

In Podcast #18, Net Zero Delusion, our panel takes a hard, honest look at whether the industry is truly on track to meet its 2050 targets or whether structural challenges, operational realities, and “greenwashing” risk undermining progress.

Recorded live at the Workplace Leaders Summit, sponsored by Eptura, during The Workplace Event 2025.

Featuring insights from:
Andrew Hulbert FIWFM, Pareto Facilities Management Ltd
Tarniah Thompson CIWFM MCMI PISEP, SHW Property
Ella Gladwin, Thermatic Technical FM
Paula Gibson (née Carey), Waste to Wonder Worldwide
Emma Wilson, Pareto Facilities Management Ltd

🎧 Listen to the full episode:
👉 Apple Podcasts: https://hubs.la/Q047JQZs0
👉 Spotify: https://hubs.la/Q047JRpq0

Join us at The Workplace Event 2026
🎟️ Register now for your FREE ticket: https://hubs.la/Q047JSMf0

19/03/2026

SESSION SPOTLIGHT

🚀 Redefining Workplace Performance Through FM, Data & AI

As workplaces become more complex, hybrid, and data-driven, the role of Facilities Management is rapidly evolving. It’s no longer just about operational efficiency, it’s about enabling smarter decisions, building trust and accountability, and creating workplaces that truly work for people.

📊 So what does high-performance look like today?
Join us at the Workplace Leaders Summit, sponsored by Eptura, for a forward-thinking panel exploring how FM, data, and AI are reshaping the modern workplace

🗓 28 April 2026
⏰ 12:00 - 12:45

🎤 Chair:
Krisztina Foster, Workplace Change Manager - Ashurst

💡 Speakers:
Kasia Maynard, Head of Research & Editorial - WORKTECH Academy
Michael Litterick, Head of Strategy and Architecture - NHS Property Services Ltd
Rui Santos Couto, FM Evangelist & CMO - Infraspeak
John Hilderbrands, VP Alliances & Channel Solutions - Eptura

📍Taking place at The Workplace Event, NEC Birmingham
Part of The Safety & Security Event Series

👉 Register now to secure your place and be part of the conversation shaping the future of workplace performance: https://hubs.la/Q047vpNv0

18/03/2026

2026 is going to expose a gap in facilities management

Not in technology. In data.

Some organisations are already:
🔹 Using structured asset data
🔹 Building dashboards
🔹 Preparing for AI

Others are still relying on:
🔹 Spreadsheets
🔹 Reactive workflows
🔹 Incomplete records

The difference between those two groups is about to become very clear.
In this piece from Allison Thomas, Nuvolo, breaks down 5 trends shaping facilities management in 2026, including AI readiness, portfolio strategy and the rise of FM data analysts.

Read the article here: https://hubs.la/Q047hpQC0

16/03/2026

🚨 New Webinar: Building an AI-Ready Facilities Operation

AI is one of the most talked-about topics in facilities management right now but for most organisations, adoption is still in its early stages. Successful AI adoption isn’t just a technology decision. It’s a data strategy and partnership decision.

In our upcoming webinar, delivered in association with Nuvolo, our expert panel will explore what facilities teams need to put in place now to unlock the long-term value of AI.

We’ll cover:
🔹 What AI in Facilities Management actually looks like today
🔹 The potential ROI in asset management and operations
🔹 What good data looks like for AI-enabled facilities platforms
🔹 The key questions to ask technology vendors about AI governance, integration and roadmap stability

Speakers include:
🎤 Dave Wesley , Nuvolo
🎤 Paul McBride, LANGAN

If you're responsible for facilities management, workplace technology, estates or asset management, this session will help you understand how to prepare your operations for AI.

📍 Secure your place below
https://hubs.la/Q046T7BM0

13/03/2026

In Podcast #17 of Workplace Unplugged, Mock The Workplace, our panel brings a fun twist to serious workplace conversations, inspired by the format of the hit show Mock The Week. Through interactive rounds like “Guess the Headline” and a picture round, the discussion explores the latest trends shaping the future of work.

Recorded live at the Workplace Leaders Summit during The Workplace Event (April 2025) and sponsored by Eptura this lively session blends humour with insight, featuring:
🎤 Chris Moriarty
🎤 Esme Banks Marr
🎤 Kasia Maynard
🎤 Dr Dan Wakelin
🎤 Saskia Lorrison

🎧 Listen to the full episode
👉 Apple Podcasts: https://hubs.la/Q046GKYd0
👉 Spotify: https://hubs.la/Q046GF_H0

📅 Want to be part of the conversations shaping the future of work?
Join us at The Workplace Event 2026.
🎟️ Register now for your FREE ticket: https://hubs.la/Q046GKtn0

06/03/2026

🎙️ New Podcast Episode | Where to Start with AI?

AI is everywhere in workplace and facilities conversations right now.
But for many organisations, the real question is still: Where do we actually begin?

In Podcast #16, Where to Start with AI? Our expert panel explores the practical, real-world applications of AI in workplace and facilities management, moving beyond the hype to focus on where AI can genuinely drive value.

Recorded live at the Workplace Leaders Summit during The Workplace Event (April 2025) and sponsored by Eptura, this session features:
🎤 John Hilderbrands, VP Alliances & Channel Solutions, Eptura
🎤 Katja Anacker, Principal Consultant, metafinanz
🎤 Graeme Roberts, Workplace Design Manager, Royal London

🎧 Listen to the full episode:
👉 Apple Podcasts: https://hubs.la/Q045SBqp0
👉 Spotify: https://hubs.la/Q045SFW10

Join us at The Workplace Event 2026
🎟️ Register now for your FREE ticket:https://hubs.la/Q045Sz_q0

04/03/2026

🌍 As we approach International Women’s Week, we’re proud to spotlight the inspiring women confirmed so far to speak at The Workplace Event 2026.

But this isn’t just about one week in March.

Through our Women in Industry Network, we’re building a year-round community to:
✔ Celebrate female leadership
✔ Support progression into senior roles
✔ Create meaningful cross-industry connections
✔ Champion allyship
✔ Open doors for the next generation

🚀 Want to take an active role?
Apply to become a Women in Industry Ambassador and help us amplify voices across the Safety & Security Event Series:
https://hubs.la/Q045wFn40

📍The Workplace Event returns to the NEC Birmingham, 28–30 April.

🎟 Registration is completely free and one ticket gives access to the entire Safety & Security Event Series: https://hubs.la/Q045wVGR0

Let’s continue pushing the industry forward together
👇 Tag a woman in workplace or FM who inspires you

27/02/2026

🎙️ Podcast Episode 15 of Workplace Unplugged Podcast

Disconnected systems don’t just create inconvenience. They limit productivity, reduce visibility, and frustrate users. So how do we move from fragmented tech stacks to truly integrated workplace ecosystems?

In Podcast #15 The Connected Workplace: Integrating Technology for Seamless Efficiency, our expert panel explores how organisations can unify diverse technologies to create smarter, more efficient and insight-driven workplaces.

Recorded live at the Workplace Leaders Summit during The Workplace Event (April 2025) and sponsored by Eptura.

This session features:
Tom Woodley, Your Workspace
Chris Higgins, GSK
Laura Lawrence, Phase4

🎧 Listen to the full episode:
👉 Apple Podcasts: https://hubs.la/Q0441ykS0
👉 Spotify: https://hubs.la/Q0441ysp0

Join us at The Workplace Event 2026.
🎟️ Register now for your FREE ticket: https://hubs.la/Q0441yqH0

Education Podcast · The podcast where workplace and facilities leaders speak freely. From hybrid strategy and sustainability to tech, wellbeing and design - we go beyond the buzzwords and dive into the real challenges an…

25/02/2026

🚨 Workplace Leaders Summit Announcement 🚨

From Contracts to Communities: How Workplace & FM Leaders Are Embedding Social Value at Scale
Social value is no longer a “nice to have” but turning ambition into measurable impact remains a challenge for many organisations.

At this year’s Workplace Leaders Summit, we’re bringing together senior voices from across social enterprise, workplace strategy and global FM to explore how social value can move beyond policy statements and become embedded in everyday decisions, contracts and partnerships.

Workplace Leaders Summit
📅 29 April 2026
⏰ 12:00-12:40
📍 NEC Birmingham

Hear from:
Michael Amos, Waste to Wonder Worldwide
Andy Daly, Social Enterprise UK
Sonia Mangat, Sodexo

If you're responsible for estates, procurement, FM or workplace strategy, this is a conversation not to miss.

👉 Register to join the conversation LIVE: https://hubs.la/Q0441ynz0