25/08/2023
✉️ Email sent to all ticket holders today 📧
Good Afternoon,
We just want to update you on progress of the refunds for the cancelled Gwên Gwen Festival.
We have spoken to Eventbrite today, over 70% of the tickets have now been refunded, we are aware there is a delay with the remaining tickets.
We are working to refund the remaining tickets as soon as possible.
We expect all refunds to be processed by Tuesday 29th August, you will receive an email once the ticket has been refunded which will include details of when the money will arrive in your account. This is usually only a couple of days so all refunds will be received in your accounts before Friday 1st September.
We're sorry for the delay, we're working as fast as we can to get the refunds out, however this delay is beyond our control.
Regards,
Richard