28/05/2026
Recently our Directors Paul Dowling and Tom Anderton and our Customer Success Manager Martin Stewart attended this year’s Utility Week Live . The event is the UK’s largest exhibition and conference.
With over 200 exhibitors and 175 speakers, there was plenty to be learned. Here are some of the talking points observed by Paul, Tom and Martin.
A key theme throughout the event was the growing role of in the utilities industry. Speakers highlighted the opportunities AI presents across the full customer journey, emphasising that it acts as an enabler rather than a replacement for people. At the same time, there was recognition of the need for continued development and appropriate safeguards in this space.
Another prominent topic was energy flexibility and the progress being made in this area. Discussions focused on how this will shape the way consumers use and pay for energy, as well as their increasing role in a more dynamic and interactive system.