21/12/2022
Dear all of our fantastic customers,
We would like to thank you for your patience over the past few weeks, during which we have faced unprecedented demand and significant delays from Royal Mail. This has meant that, unfortunately, the exclusive club for December is going to be delayed for some time. It has taken over 2 weeks for the fragrances to arrive at our workshop, and we have today started to make and pour them for you all!
We are aware of the ongoing Royal Mail strikes and the disruption they are causing to deliveries. We have had over 100 parcels delayed with Royal Mail this month due to the recent strikes. It looks like there are more strikes on the way, which means more delays! We will get the exclusive club posted on a tracked delivery once they have been made, and hopefully they will arrive before the new year.
We have now closed the workshop for further orders until we open again on Tuesday 3rd January 2023, 2023. All recent orders have been posted, and the exclusive club will be on its way very soon. We won't be in the office or workshop over the Christmas break and, therefor will not be accessing our emails or social media accounts, We will reply to any messages in the New Year.
Myself and Tom would like to thank you all for your support throughout this tough year, We can only hope that things improve in 2023!
Merry Christmas and a Happy New Year!
With love from,
Josh, Tom & The T & J Scents Team xx
