21/08/2026
🏆 Stevie® Winner Spotlight: CH Consulting Group
As organizations continue to explore AI and new technologies to improve customer service, CH Consulting Group (CHCG) works with clients to ensure those investments are supported by a strong operational strategy.
The business strategy and customer experience consulting firm helps organizations align customer experience, contact center operations, and technology with enterprise goals to build scalable, future-ready service models.
Since winning its Stevie Awards, CHCG has continued supporting organizations in strengthening workflow design, knowledge management, data alignment, and performance systems.
The firm has also expanded its work in AI maturity, helping organizations assess readiness, identify gaps, and develop structured roadmaps for implementing AI in ways that align with business objectives.
CH Consulting Group earned a Gold Stevie Award for Best Use of Technology in Customer Service and a Silver Stevie Award for Innovation in Customer Service in the 2026 Stevie Awards for Sales & Customer Service.
Submit nominations for the 2027 Stevie Awards for Sales & Customer Service 👉 https://hubs.ly/Q04qm7Q70