07/31/2025
Refund Update – Southshore Summerfest
We want to thank everyone for their patience following the cancellation of Southshore Summerfest. We understand how disappointing this situation is for all involved, and we truly appreciate the support we’ve received from ticket buyers, artists, partners, and the community.
Please note that refunds are now being processed. The system in place requires 7 to 15 business days for the funds to appear back in your account, depending on your bank or card provider. This timeline is standard and outside of our direct control, but rest assured: refund processing began shortly after the public announcement.
We sincerely apologize for any inconvenience this delay may cause and are doing everything we can to ensure a smooth and complete return for all ticket holders.
We remain committed to delivering world-class events to the South Shore in the future—and we thank you for standing with us through this unexpected turn.
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Southshore Summerfest Team
Presented by Louis Head Tourism Festival & Events Society