Online Retailer Conference and Expo

Online Retailer Conference and Expo Australia's largest ecommerce conference + expo // ORIAS // 22-23 July 2026 // Premier Industry Partner

How do you connect digital convenience with personalised, face‑to‑face service?In this   session, Nathan Borg from Kenna...
29/05/2026

How do you connect digital convenience with personalised, face‑to‑face service?

In this session, Nathan Borg from Kennards Hire shares how the business links digital and in‑person touchpoints to deliver more personalised customer experiences without losing the human connection.

Learn how Kennards Hire addresses customer pain points across online and offline journeys and how finding the right balance between digital accessibility and human service helps build long‑term customer relationships.

Secure your early bird pass and see what connected customer experience looks like in practice:
👉 https://bit.ly/OR26_Socials

Early Bird passes for   2026 end this Sunday.This is your final chance to secure the best rate and join 4,000+ retailers...
27/05/2026

Early Bird passes for 2026 end this Sunday.

This is your final chance to secure the best rate and join 4,000+ retailers, brands and innovators for two days of practical insights, proven strategies and meaningful connections designed to help you move faster and grow smarter.

🎟️ Lock in your Early Bird pass before prices increase:
👉 https://bit.ly/OR26_Socials

26/05/2026

Meet the omnichannel leaders taking the stage at .

From retail to B2B, these speakers are tackling the real challenges of connecting data, channels and customer experiences and sharing what’s actually working.

Hear how they’re building seamless, connected journeys across ecommerce, stores, marketplaces and B2B platforms to drive measurable growth.

Secure your Early Bird pass by this weekend:
👉 https://bit.ly/OR26_Socials

Loyalty is moving beyond apps, logins and SMS and digital wallets are leading the shift.In this   session, Jaimi Farrey ...
22/05/2026

Loyalty is moving beyond apps, logins and SMS and digital wallets are leading the shift.

In this session, Jaimi Farrey (Hanes Brands Australasia) shares how Hanes Brands is using digital wallets to deliver frictionless, hyper‑personalised loyalty experiences with real‑time rewards that meet customers where they already are.

Learn how digital wallets can become a powerful owned channel, driving higher engagement, faster conversion and stronger loyalty, without adding friction to the customer journey.

Secure your early bird pass and see how loyalty is evolving in a mobile‑first world:
👉 https://bit.ly/OR26_Socials

"What a couple of days at Online Retailer Conference & Expo! 🙌 Big thanks to everyone who stopped by the Parcel Protect ...
21/05/2026

"What a couple of days at Online Retailer Conference & Expo! 🙌

Big thanks to everyone who stopped by the Parcel Protect stand for a chat about delivery challenges, post-purchase experiences, and how we’re helping ecommerce retailers keep things moving.

We also enjoyed exploring workshops, tech talks and other stands – there’s always something new to learn in the online retail space, and it was great to connect with so many specialists and solution providers.

Thanks to the Online Retailer team for another fantastic event – we’re already looking forward to next year 👋"- Parcel Protect , 2025 Exhibitor.

Enquire to exhibit now: https://www.onlineretailer.com/en-gb/exhibit.html

From the Inside Retail Australia  report: The Next Wave of Online Retail - Why 2026 is a Pivotal Year for Australian Eco...
20/05/2026

From the Inside Retail Australia report: The Next Wave of Online Retail - Why 2026 is a Pivotal Year for Australian Ecommerce.

Australian ecommerce is entering a new phase. According to the report, growth is not disappearing. It is shifting. The retailers set to win in 2026 are those investing in capability, not quick wins.

The next wave is being shaped by smarter infrastructure, connected systems across channels, AI-ready operations and seamless end-to-end customer experiences.

This is about building foundations that support sustainable growth as customer expectations continue to rise.

Want to hear how leading retailers like BONDS , StudioHawk and Oz Hair & Beauty are tackling this shift in real time? Join us at Online Retailer 2026 this July, where Australia's ecommerce leaders share practical insight from their own experience.

Secure your early bird pass at https://bit.ly/OR26_Socials

Legacy systems aren’t just outdated - they’re holding back growth.Manual workflows. Disconnected platforms. Outdated cus...
19/05/2026

Legacy systems aren’t just outdated - they’re holding back growth.

Manual workflows. Disconnected platforms. Outdated customer experiences. Too many B2B organisations are still operating this way, and it’s slowing progress.

Today’s B2B buyers expect the same speed, ease and personalisation they get in B2C — even across complex buying journeys. The gap between expectation and experience is widening.

B2B Ecommerce Unlocked at is designed to help you close that gap, with practical strategies to modernise systems, streamline operations and deliver better B2B experiences at scale.

Secure your B2B Ecommerce Unlocked Early Bird pass:
👉 https://bit.ly/OR26_Socials

What if your customer messaging could drive revenue without blowing your budget?In this   session, Kudosity and Ecommerc...
15/05/2026

What if your customer messaging could drive revenue without blowing your budget?

In this session, Kudosity and Ecommerce Equation break down how retailers are using smarter Shopify SMS, automations and proven messaging frameworks to turn everyday customer communications into real revenue.

Led by Jules Holden and George Cassimatis, expect practical examples from quick wins to more advanced strategies designed to improve performance without increasing costs.

Secure your early bird pass and attend the session:
👉 https://bit.ly/OR26_Socials

14/05/2026

Who’s leading the AI conversation at Australian Retail and Ecommerce?

Meet the experts shaping how AI is applied across ecommerce, from strategy to ex*****on at this July.

Hear how they’re turning AI into real-world impact and what it means for your business.

Secure your Early Bird pass now: https://bit.ly/OR26_Socials

How AI is reshaping Australian shopping and what retailers need to do next.The Australia Post eCommerce Report 2026 make...
13/05/2026

How AI is reshaping Australian shopping and what retailers need to do next.

The Australia Post eCommerce Report 2026 makes one thing clear: shoppers are more value‑driven and AI is influencing how and where they buy.
📆 73% wait for sales events. Raising the stakes for timing, pricing and personalisation.
🎯 81% shop around for the best deal. Making strong visibility across channels essential.
🤖 No surprise, AI is influencing what they see and what they buy. If your brand isn’t visible across channels and to AI agents, you’re already losing opportunities.

That’s exactly why Online Retailer 2026 exists to help retailers apply practical, real‑world AI and turn these behaviours into measurable growth.

Register while early bird passes are free. Prices will increase soon:
👉 https://bit.ly/OR26_Socials

Address

ICC Sydney, Darling Harbour
Sydney, NSW

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