10/18/2026
You’ve built the solution. Now, how do you get people to use it? 🤷🏾♀️
Fashion has spent years developing lower-impact materials, circular business models, and better infrastructure. There’s no shortage of solutions and innovations, but getting those solutions adopted is a challenge of its own.
It’s easy to assume that once the right systems are in place, behavior will follow.
But a repair service can launch and still go unused. A next-gen material can reach production without making it into a brand’s next collection. A take-back program can struggle to get customers to bring anything back.
So what’s getting in the way? 👀
Price and convenience might be part of the answer. But people also pay more, wait longer, and go out of their way for things they want.
The question is: what makes something worth the money, time, or effort, and for whom? 🤔
That’s where understanding consumer behavior becomes really important. What feels like an unnecessary expense to one person might feel like a worthwhile investment to another. Trust, identity, social influence, and perceived quality can all shape that decision.
For businesses, understanding those differences helps teams decide what to design, who it’s for, how to communicate its value, and what to test before investing further.
That’s central to commercializing sustainability: understanding the conditions under which people will choose a solution, participate, and come back.
And when teams can connect those choices to demand, repeat use, and business value, they have a stronger case for continued investment.
At SFF26, we’re bringing together behavioral scientists, consumer researchers, and sustainability leaders to explore exactly that. 🧠🤓
📅 October 29–30
💻 Fully digital, with live Q&As and on-demand access
Explore the program and join us at the link in bio.